Help & Support

If you are experiencing difficulties with any of the SMS tools or resources, please contact us. You may call 519.822.2042 or use the form below and provide a detailed description of your question. We will review the situation and provide a solution as soon as possible.

Need help registering in the portal?  Instructions are available here. You can also watch this short video to help with the process. 

A short video also demonstrates the environmental benchmark tool.

A series of webinars introduces the tools and concepts within our getting started wheel.

Webinar 1 - Where do you want to go?
Webinar 2 - Are you aligned?
Webinar 3- What are you doing?
Webinar 4 - How are you doing?
Webinar 5 - Complete series


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